Note which lateral arm closes closest to the house or bangs on the square bar.
Sunsetter awning troubleshooting.
Wide and project.
The unit should begin to operate again.
They come in widths from 8 ft.
All of our motorized awnings in the sunsetter series and platinum series are powered by a somfy electric motor that opens and closes at a touch of a remote control.
Prolonged use or in and out several times in a row can cause the motor to temporarily shut down.
I am the proud owner of a sunsetter flagpole and need parts.
Your awning motor has a built in thermal override to prevent overheating.
Push the middle button on the remote control and unplug the awning s power cord from the electrical outlet.
Awning owner s manual and.
Many awning owners fear that this is a sign of a significant malfunction in their awning.
What is the difference between your awning models.
And project out from the house up to 10 ft 2 in.
In this video we will offer the most common solutions if your rts motor does not respond.
You may link to troubleshooting steps from the awning tech support section under owner services.
Open the awning all the way.
Unplug the power cord from the outlet.
An awning can get beat up pretty badly even with small wind gusts.
Place the manual operation control bar in the manual motor crank and turn it so the awning opens about 3 feet.
If you are going to install a retractable awning you need to make sure that you retract it before a wind storm to avoid tattering.
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One very common problem with an outdoor awning is that you may begin to hear knocking or cracking noises.
Continue reading below our video of the day.
The motorized xl model comes in widths from 14 ft.
Let the motor cool down for 10 to 15 minutes and then try the remote again.
How to reset the remote for sunsetter motorized awnings.
You should always troubleshoot your awning before calling the manufacturer to see if you can solve the problem yourself.
The awning s motor or remote control is usually to blame when the unit stops working as you expect.
How do i order replacement parts for my awning.
The awning s settings and electricity supply are also common sources of trouble.
Click here to view the parts list and troubleshooting steps for your awning.
Often this is a result of the awning brackets not being tight.
Call us to order replacement parts for your awning at 800 670 7071.
Oasis freestanding awning and accessories.
