Ensure that the awning s power supply is properly connected.
Sunsetter awning not working.
There are several problems that can cause the awning not to work correctly.
To identify the active channel press and release the channel selector button.
If the remote control stops working with the awning it needs to be reset.
Confirm that the awning s circuit breaker or fuse is still active.
Just call us at the number above and we can recommend a local sunsetter dealer or an independent pre screened awning installation company to work with in your area.
The active channel indicator light will blink for about 5 seconds.
Let the awning sit for one minute undisturbed without pressing a button on the remote transmitter or unplugging the cord from the wall.
These are independent companies and will bill you directly for their services.
If it does not jog continue to the next step.
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Plug the power cord back into the wall and make sure that there is electricity available.
Manually open the awning approximately 3 feet but do not completely open.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug it back in.
Or fabric is not centered on the roller bar or the front bar.
Step 1 locate problem with motorized awning.
To order or get customer support call toll free.
To move to the next channel press and release the channel selector button while the channel indicator light blinks.
The reset process appears convoluted but when followed closely it will reconnect the remote control with the motor control unit.
Step 1 push the middle button on the remote control and unplug the awning s power cord from the electrical outlet.
Unplug the power cord from the outlet.
Try to reset the motor to factory mode.
The power becomes disconnected when the.
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As the awning retracts.
A jog is a brief in and out move of your motorized product.
The next channel becomes active.
How to troubleshoot a retractable awning step 1.
Open the awning all the way.
If playback doesn t begin shortly try restarting your device.
Some awnings plug into an outlet inside the home.
Standard awnings using a sunea rts motor.
Take some time inspecting the awning for any signs of warping weather damage rusting tearing in the awning fabric itself or the motor overheating and working too hard.