Hi mcrowder16 richyrichco1 and puravidadance very sorry to hear that you all are having trouble with getting your ipad and square stand to stay connected.
Square stand reader not working.
That should not be happening.
If you re still having trouble with your square stand you can contact our support team and we can help get you back to business.
Slide the cleaning card or paper towel through the card reader slot to clear any spills or debris.
Square stand for contactless and chip includes a square reader and dock so you can accept every payment tap dip or swipe and streamline your checkout.
A second thing to keep in mind is the square stand is not exclusively compatible with usb hardware.
Update to the latest version of the square app.
Delete and reinstall the square app.
Swivel square stand so customers can sign and tip in one easy math free motion right on the ipad.
When i go into setting it says 1 device connected by when i open it is says connecting.
If these troubleshooting steps don t resolve the issue please give our support team a call at 1 855 700 6000 and they ll be able to take a deeper dive into what could be causing the trouble.
Accept all major credit cards swipe cards securely and accurately with the integrated card reader.
To clean the reader track on square stand you can use card reader cleaning cards or a folded paper towel.
Follow these basic steps for connecting and setting up your receipt printer and cash drawer w.
It s also compatible with all of the same wireless hardware as square with a reader.
And use square reader for contactless and chip to never miss a sale.
Make sure you re using a supported device.
How to setup your square stand receipt printer and cash drawer.
See apple or google support for instructions.
Unplug the reader and plug it back in while the square app is open.
Square stand is easy to set up and easy for team members to use with no service visits or training required.
Square s new point of sale app square for retail however will still work with the square stand and your hardware.
Square chip card reader not working properly so my reader which takes swipe or chip will only take a manual entry which of course costs more in square fees.